FAQs

BOXES + PRODUCTS

Will you have more boxes to choose from in the future?

Absolutely! We'll be adding more boxes over the next few months as we grow our business. Eventually we hope to have 10+ boxes of various themes, sizes, and prices to choose from.

What size are your boxes?

Our current boxes are approximately 10'' x 10'' x 5''.

What are they made out of?

Birch and baltic birch plywood.

Is every product from Wisconsin?

Yes! All of the products and goods included in your box are from local artisans and makers in Wisconsin. Each product page has a box description which lists the various makers and the location of their shops. You can also see all of our makers here.

Do the boxes come with a card?

Yes, every gift box includes a Lake Crate notecard with an optional gift message that you enter on the cart page. 

Can I add or remove a product?

Unfortunately, we are unable to customize gift boxes at this time but we hope to have this feature one day!

What if my recipient has an allergy or some other concern?

Please note that we cannot be held responsible for any issue the consumer may have with any given product, including but not limited to, allergic reactions or food borne illnesses.

 

SHIPPING

I'm sending the box as a gift. Will there be prices or receipts within the box?

Rest assured - we never include receipts or packing slips inside any of our boxes since most are sent as gifts.

What does the order look like when it arrives?

Every Lake Crate is filled with crinkle paper to cushion the products and then tied with twine. We then place it inside a poly bag to protect it from getting wet and then set inside a standard corrugated shipping box along with packing material. We always adhere a "fragile" sticker to the box as an extra precaution.

What happens to a delivery when the recipient is not there to receive it?

The gift box will be left at the delivery location. Lake Crate cannot be held liable for theft or damage of the gift, if the intended recipient is unavailable to receive their delivery.

 

PARTNERSHIPS + COLLABORATIONS

I'm a Wisconsin maker. How can I get my products in one of your boxes?

Awesome! We'd love to hear from you! Email us at hello@lakecrate.com and please include your website and social media links.

Do you offer corporate gifting?

Absolutely! Please reach out to discuss more.

I'm an influencer. Can we collaborate?

Please email us your media kit at hello@lakecrate.com so we can determine if it's a good fit!